Terms and Conditions

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Agreement to Terms

By accessing and using MCTech Computers' website, products, and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms and Conditions apply to all users of our website and services, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

2. Company Information

MCTech Computers
Business Registration: [Registration Number]
Address: [Your Business Address], Sri Lanka
Phone: 0117228383 / 0775782542
Email: [email protected]

3. Use License

Permission is granted to temporarily download one copy of the materials on MCTech's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

4. Product Information and Pricing

We strive to ensure that all product information, specifications, and pricing on our website is accurate. However:

• Product specifications may change without notice due to manufacturer updates
• Prices are subject to change without prior notice
• All prices are in Sri Lankan Rupees (LKR) unless otherwise specified
• Prices include applicable taxes as per Sri Lankan tax regulations
• Product availability is subject to stock levels

5. Order Acceptance and Processing

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order at our discretion
• Order confirmation does not guarantee product availability
• Payment must be confirmed before order processing
• Orders may be cancelled if payment is not received within the specified timeframe

6. Payment Terms

We accept the following payment methods:

• Cash on Delivery (COD) within Colombo area
• Bank transfers to our designated accounts
• Online payment gateways (where available)
• Credit/Debit cards through authorized processors

Full payment is required before product delivery unless otherwise agreed in writing.

7. Delivery and Shipping

• Delivery times are estimates and not guaranteed
• Risk of loss and title for products purchased pass to you upon delivery
• Delivery charges apply as per our shipping policy
• We are not responsible for delays caused by third-party courier services
• Customer must inspect products upon delivery and report any damage immediately

8. Returns, Exchanges, and Refunds

Please refer to our separate Refund and Return Policy for detailed information. In summary:

• Products may be returned within 7 days of purchase if unopened and in original condition
• Refunds are processed according to our refund policy
• Customer is responsible for return shipping costs unless the product is defective
• Certain products may not be eligible for return due to hygiene or safety reasons

9. Warranties

• All products come with manufacturer warranties as specified
• Warranty terms vary by product and manufacturer
• We provide warranty support as authorized by manufacturers
• Warranty claims must be made within the specified warranty period
• Proof of purchase is required for all warranty claims

10. Limitation of Liability

MCTech Computers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or use
• Cost of procurement of substitute goods or services
• Damages caused by third-party products or services
• Any damages arising from the use or inability to use our products or services

11. Intellectual Property Rights

• All content on our website is protected by copyright and trademark laws
• Product names and logos are trademarks of their respective owners
• You may not use our trademarks without express written permission
• We respect the intellectual property rights of others

12. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information in compliance with Sri Lankan data protection laws.

13. Prohibited Uses

You may not use our website or services:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code

14. Termination

We may terminate or suspend your account and bar access to our services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever including breach of these Terms and Conditions.

15. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

16. Force Majeure

We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, government actions, or pandemic situations.

17. Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Changes to Terms

We reserve the right to revise these Terms and Conditions at any time without notice. By using our website and services, you agree to be bound by the current version of these Terms and Conditions.

19. Age Restrictions

Our services are intended for users who are at least 18 years old. If you are under 18, you may use our services only with the involvement of a parent or guardian.

20. Electronic Communications

By using our services, you consent to receive electronic communications from us. These communications may include notices about your account and are part of your relationship with us.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.